Residential Computer IT Services

TransTech One prides itself on offering a full palate of information technology-related solutions such as home network installation and maintenance, hardware / software maintenance and support, network security, IT consulting, and many other IT support and IT services solutions designed to keep your home or small business network running at optimal performance.

Residential/Small Office Support Services include:

• Data Recovery/Backup
• Anti-Virus
• Security Evaluation
• Home Network
• Installation/Inspection
• Setup Remote Capabilities

• Home Server/Media Installation
• Spyware, Malware, & Trojan Removal/Inspection
• Desktop Tune-Ups
• Hardware/Software Purchases (Installation)

Data Recovery/Backup

TransTech One specializes in data recovery for any workstation, personal laptop or external hard-drive. We have found that hard drive destruction is the only 100% fail safe way to destroy data from hard drives permanently which offers hope that data can be recovered from a failed hard drive! TransTech One applies special techniques and software to recover your data before spending thousands on a data recovery specialist. It’s amazing how resilient a hard drive can be after exposure to certain conditions!

How much would it cost to replace or recreate all of your sensitive or other irreplaceable data? Most people and organizations rely on chance when dealing with their information infrastructure. Let us pose this question to you: Are your emails, documents, spreadsheets, media files, tax information files and other countless electronic files prepared for failsafe disaster recovery? Or are they just sitting in your computer, waiting for your hard drive to fail? If you hesitated or answered ‘no’, you need TransTech One to backup your important data or recover it for you if all else failed.

TransTech One lives by the tech adage, "There are those individuals who go through the motions of backing up data and then there are those individuals who institute necessary procedures and steps to make sure their data backup is implemented properly. In the end they have tested the integrity of this data and have confidence it can be re-instituted in the event of complete data loss”.

Anti-Virus

TransTech One knows that the Internet is one of the greatest inventions of the 20th Century, and with no doubt has changed the way most people communicate these days. Unfortunately the Internet has also propelled the spread of computer viruses thus compounding the need for everyday users to deploy different versions of antivirus software programs in order to safeguard their home or small business networks. These unwanted viruses can and have caused great detriment to millions of users.

A virus is a malicious, or harmful, computer program and has the ability to “crash” systems, laptops, PC’s, etc. The result of a virus is modification of data, theft of confidential information or destruction of data. When this action is completed, others give control over your PC (BOTS) over to the hacker via the Internet and if your workstation is compromised and you don't have antivirus software installed, it will be very difficult for you to know what is occurring within your system. That’s where TransTech One comes in—one of our expert consultants will be deployed to analyze the situation at your home or office to evaluate the issues and make a professional recommendation on which antivirus software or virus removal software is best for you!

Security Evaluation

TransTech One Consultants will make a recommendation for a basic firewall or network security upgrade of current firewall, if applicable based upon your user needs and desires. We’ll also evaluate current anti-virus programs and give recommendations to enhance network security which will also enhance end user experience.

TransTech One consultants will assess weak points within your wireless network and offer various wireless security solutions if you utilize wireless connections for your home office or small business. We may also offer other solutions for your laptop, PC’s or network’s security such as recommendations for tighter IT security parameters like WPA or WPA2 with AES encryption.

TransTech One’s consultants will review router or firewall logs to help identify security breaches and will make recommendations on computer security management. We understand that some home networks will have multiple accounts per user with no set passwords, while having administrative privileges; we’ll make it our mission raise awareness about information security and network security to the home network or small office users.

Home Network Installation/Inspection

TransTech One’s small business and residential goal is to permit customers to enjoy the remarkable capabilities and flexibility of computer networking and digital technologies without the complications and stress involved in setting up a wireless network or wireless router and getting them to work simply and reliably.

TransTech One designs and installs residential networks that do everything you want them to do and then ensure they are easy to use and with relatively no maintenance.

These services include but are not limited to: Wiring and Cabling, Hardware & Software Purchasing, Internet ISP recommendations, Internet & Security, Backup and Data Storage Architecture, Home Servers & Small Business Servers, Workstation Purchase & Integration (Stand-alone, Peer-Peer or Server).

Setup Remote Capabilities

TransTech One will enable end users or administrators quick, simple and authenticated access to remote computers (PCs and Macs). Our consultants will install remote software on the PC computer or PC computers you wish to access, so you can remotely access your desktop, email, data files, programs and network resources over the Internet. So even though you may not be home, you are still able to access all of your files as if you were sitting in your own living room!

Home Server/Media Installation

TransTech One offers home server, home media installation, and home network maintenance and installation. A home server is a computer that functions as a server in a client-server home network; for small networks, a personal computer or laptop works perfectly well for this purpose, provided there is sufficient storage space on the hard drive, and provided there is sufficient memory. It is also important that the Internet connection have sufficient bandwidth to handle multiple users concurrently.

If a home network has more than two or three computers, there are distinct advantages to the client-server topology as compared with the peer-to-peer topology. Each user can log onto any computer in the network with a unique user ID and password. Each computer has all the network resources available to it in theory, although access to certain files can be restricted for some users (children, for example). No matter which computer a user logs onto, it defaults to that user's preferences and desktop settings. Because all the data for all users is on the home server hard drive, everyone's data can be conveniently backed up. Let TransTech One evaluate, install, and maintain your home network today.

Spyware, Malware, & Trojan Removal/Inspection

TransTech One ensures that your workstation is performing as efficiently as possible. Unfortunately, spyware, malware and Trojan horse programs can compromise the performance of your desktop or workstation. Spyware is any technology that aids in gathering information about a person or organization without their knowledge and this programming can put in someone's computer to secretly gather information about the user and relay it to advertisers or other interested parties. Spyware can get in a computer as a software virus or as the result of installing a new program.

Malware (for "malicious software") is any program or file that is harmful to a computer user. Thus, malware includes computer viruses, worms, Trojan horses, and also spyware, programming that gathers information about a computer user without permission.

A Trojan horse is a program in which malicious or harmful code is contained inside apparently harmless programming or data in such a way that it can get control and do its chosen form of damage, such as ruining the file allocation table on your hard disk. A Trojan horse may be widely redistributed as part of a computer virus.

TransTech offers a system inspection for the removal of any and all spyware, malware and Trojan horse programs to ensure that your PC or laptop is performing to its maximum ability without the worry

Desktop Tune-Ups

TransTech One understands the importance of keeping your desktop PC or laptop performing at peak efficiency, and we highly recommend a regularly scheduled desktop tune-up to prevent viruses, sluggish performance and other problems before they happen. When you buy a new car, you take special care and make sure you get it in for its regularly scheduled maintenance to ensure you aren’t left stranded on the side of the road. Your PC or laptop should be no different. With the amount of money it costs to purchase a new computer, frequent “checkups” are a must and a TransTech One desktop tune-up makes certain your desktop PC or laptop doesn’t eventually become a very expensive paperweight! Our desktop tune-up includes system checks, software updates, hardware cleaning, anti-virus security scans and more.

A TransTech One consultant will complete the following actions during a desktop tune-up including:

• Perform a full virus scan and update PC anti-virus software.
• Download software and driver updates for supporting hardware and products.
• Defragment your hard drive, or consolidate fragmented files and folders on your computer’s hard disk and rearrange them to increase space.
• Perform a disk cleanup, or increase available hard drive space by deleting unused files and compressing old files.
• Create a System Restore Point, record a snapshot of the computer at a certain date and time in case any problems are encountered in the future.
• Advise user of maximizing storage space on hard drive by correctly removing old programs and unused desktop icons.
• Clean computer components, including removal and vacuuming of desktop PC case, circuit boards, cooling fan blades and other dust-attracting surfaces.

Hardware/Software Purchases (Installation)

TransTech One offers consumers and small businesses the ability to purchase brand-name PC’s & laptops, computer hardware components, computer accessories and software at preferred vendor pricing. Whether it’s desktop PC’s, laptops/notebooks, netbooks, tablet PCs, mobile PCs or laptop accessories, TransTech One is the first and last stop you will ever make regarding your computer needs!

TransTech One has access to the following machines: desktop PC’s, laptops/notebooks, netbooks, tablet PCs, mobile PCs, laptop accessories and so much more! TransTech also has access to the following hardware accessories: backup devices and media, cables, CD/DVD burners and media, computer accessories, computer cases, CPUs and processors, fans and heatsinks, flash memory and readers, hard drives, input devices, keyboards and mice, memory, monitors, motherboards, power protection, power supplies, printers and scanners, projectors, servers, speakers and headsets, SSD, video cards and devices, Web cams, and more.

TransTech One also has the following computer software: operating systems, security and utilities software, server software, office and business and finance software, software licenses and more.

If we didn’t list what you’re looking for, just call us @ 760-707-5335 and ask one of our experts to assist you.

Consumers may visit a TransTech One location and receive a FREE PC TUNE-UP ($49.99 value). Our Computer Service Center (Drop-off | Pick-up Location) provides local consumers access to the highest-caliber of services performed by bona fide IT professionals.

To take advantage of these of our special service offers, or to request more information about our services, please call 760.707.5335 or simply visit our Computer Service Center (Drop-Off/Pick-Up Location) at 2011 Palomar Airport Road Suite 110 in Carlsbad.

Store hours are Monday thru Friday 8am – 6pm and Saturday 8am – 1pm.