IT Solutions for You

Contact us to find out how TransTech One can enhance your business.

Personal IT Support Services Include:

• Remote Support
• Setup Remote Capabilities
• Data Recovery / Back-up
• Home Server / Media Installation
• Anti-Virus
• Spyware, Malware & Trojan Removal
• Security Evaluation
• Desktop / Laptop Tune-ups
• Home Network Installation / Inspection
• Hardware / Software Purchasing & Installation

Remote Support

TransTech One can service many common PC and Mac issues thru its remote support software as long as you have an internet connection. You may transition from a support call to an online support session with just one click. Our technicians may access and control your workstation to resolve issues quickly.

Data Recovery/Backup

TransTech One specializes in data recovery for any workstation, personal laptop or external hard-drive. Hard drive destruction is proven to be the only 100% secure way to destroy data from hard drives permanently. That gives hope that data can be recovered from a failed hard drive. It’s amazing how resilient a hard drive can be after exposure to certain conditions. TransTech One applies special techniques and software to recover your data before spending thousands on a data recovery specialist.

How much would it cost to replace or recreate all of your sensitive or other irreplaceable data? Most people and organizations rely on chance when dealing with their information infrastructure. Are your documents, spreadsheets, media files, tax information files and other countless electronic files prepared for failsafe disaster recovery? Or are they just sitting in your computer, waiting for your hard drive to fail?

TransTech One lives by the tech adage, "there are those individuals who go through the motions of backing up data and then there are those individuals who institute necessary procedures and steps to make sure their data backup is implemented properly. In the end they have tested the integrity of this data and have confidence it can be re-instituted in the event of complete data loss.

Anti-Virus

The Internet is one of the greatest inventions of the 20th Century, and no doubt has changed the way most people communicate. Unfortunately the Internet has propelled the spread of computer viruses. These viruses can and have caused great detriment to millions of users.

A virus is a malicious computer program. The result of a virus is modification of data, theft of confidential information or destruction of data. Then others give control over your PC (BOTS) over to the hacker via the Internet. If your workstation is compromised and you don't have antivirus software installed, it will be very difficult for you to know what is occurring within your system.

A TransTech One consultant will be deployed and look at your current office network or home network to evaluate and make a professional recommendation on which Antivirus solution works for you.

Security Evaluation

A TransTech One Consultant will make a recommendation for a basic firewall or upgrade of current firewall, if applicable.

TransTech One will evaluate current Anti-Virus programs and give recommendations to enhance network security.

When using wireless connections, a TransTech One consultant will assess weak points and vulnerabilities or recommendations for tighter security parameters such as WPA or WPA2 with AES encryption.

Our consultants will review router or firewall logs to help identify security breaches and will make recommendations on computer management. Some home networks will have multiple accounts per user with no set passwords, while having Administrative privileges. It’s our mission to raise awareness about information security and network security to the home network or small office users.

Home Network Installation/Inspection

Our goal is to allow customers to enjoy the amazing capabilities and flexibility of home networking and digital technologies without the complications and stress involved in setting them up and getting them to work simply and reliably. TransTech One designs and installs residential networks that do everything you want them to do and then ensure they are easy to use and with relatively no maintenance.

These services include but are not limited to: Wiring and Cabling, Hardware & Software Purchasing, Internet ISP recommendations, Internet & Security, Backup and Data Storage Architecture, Home Servers & Small Business Servers, Workstation Purchase & Integration (Stand-alone, Peer-Peer or Server).

Setup Remote Capabilities

TransTech One can enable users to get quick, simple and authenticated access to remote computers (PCs and Macs). Our consultants will install remote software on the computer(s) you want to access, so you can remotely access of your desktop, files, programs and network resources over the Internet.

Home Server/Media Installation

TransTech One offers home server or home network maintenance and installation. A home server is a computer that functions as a server in a client-server home network. For small networks, a personal computer works perfectly well for this purpose, provided there is sufficient storage space on the hard drive, and provided there is sufficient memory. It is also important that the internet connection have sufficient bandwidth to handle multiple users concurrently.

If a home network has more than two or three computers, there are distinct advantages to the client-server topology as compared with the peer-to-peer topology. Each user can log onto any computer in the network with a unique user ID and password. Each computer has all the network resources available to it in theory, although access to certain files can be restricted for some users (children, for example). No matter which computer a user logs onto, it defaults to that user's preferences and desktop settings. Because all the data for all users is on the home server hard drive, everyone's data can be conveniently backed up. Let TransTech One evaluate, install, and maintain your home network today.

Spyware, Malware, & Trojan Removal

TransTech One ensures that your workstation is performing as efficiently as possible. Unfortunately, spyware, malware, and Trojan horse programs can compromise the performance of your desktop or workstation. Spyware is any technology that aids in gathering information about a person or organization without their knowledge. Spyware is programming that is put in someone's computer to secretly gather information about the user and relay it to advertisers or other interested parties. Spyware can get in a computer as a software virus or as the result of installing a new program.

Malware (for "malicious software") is any program or file that is harmful to a computer user. Thus, malware includes computer viruses, worms, Trojan horses, and also spyware, programming that gathers information about a computer user without permission.

A Trojan horse is a program in which malicious or harmful code is contained inside apparently harmless programming or data in such a way that it can get control and do its chosen form of damage, such as ruining the file allocation table on your hard disk. A Trojan horse may be widely redistributed as part of a computer virus.

Allow TransTech One to perform a system inspection for the removal of any and all spyware, malware, and Trojan horse programs today.

Desktop/Laptop Tune-Ups

In order to keep your desktop PC or laptop performing at peak efficiency, TransTech One highly recommends a regularly scheduled desktop tune-up to prevent viruses, sluggish performance and other problems before they happen. A desktop tune-up includes system checks, software updates, hardware cleaning, anti-virus security scans and more.

A TransTech One consultant will perform the following actions during a desktop tune-up including:

• Perform a full virus scan and update PC Anti-virus software.
• Download software and driver updates for supporting hardware and products.
• Defragment your hard drive, or consolidate fragmented files and folders on your computer’s hard disk and rearrange them to increase space.
• Perform a Disk Cleanup, or increase available hard drive space by deleting unused files and compressing old files.
• Create a System Restore Point, record a snapshot of the computer at a certain date and time in case any problems are encountered in the future.
• Advise user of maximizing storage space on hard drive by correctly removing old programs and unused desktop icons.
• Clean computer components, including removal and vacuuming of desktop PC case, circuit boards, cooling fan blades, and other dust-attracting surfaces.

Hardware/Software Purchasing & Installation

TransTech One offers consumers the ability to purchase brand-name PC’s & laptops, computer hardware components, and software at preferred vendor pricing.

Machines include Desktop PC’s, Laptops/Notebooks, Netbooks, Tablet PCs, Mobile PCs, Laptop Accessories and more.

Hardware includes Backup Devices & Media, Cables, CD/DVD Burners & Media, Computer Accessories, Computer Cases, CPUs/Processors, Fans & Heatsinks, Flash Memory & Readers, Hard Drives, Input Devices, Keyboards & Mice, Memory, Monitors, Motherboards, Power Protection, Power Supplies, Printers & Scanners, Projectors, Servers, Speakers & Headsets, SSD, Video Cards & Devices, Web Cams, and more.

Software includes Operating Systems, Security/Utilities Software, Server Software, Office/Business & Finance Software, Software licenses and more.

For more information regarding TransTech One, please Contact Us.

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