Commercial/Computer IT Support

TransTech One prides itself on offering a full palate of information technology-related solutions such as network installation and maintenance, hardware / software maintenance and support, network security, IT consulting, and many other IT support and IT services solutions all designed to keep your company’s network and workstations working at optimal performance.

Commercial/Small & Medium Size Business Support Services Include:

• Server Installation
• Network Security Evaluation
• Email Exchange Implementation and Migration
• Desktop Support
• Onsite Backup/Offsite Backup
• Cabling

• ISP & Telephony Recommendations
• Workstation Upgrades/Evaluations
• Network Documentation
• Onsite & Remote Troubleshooting
• Hardware/Software Purchases & Upgrades (Installation)

Server Installation

TransTech One provides a comprehensive menu of on-site and remote server installation services that will reduce the manpower required to get your new system up and running while maximizing your time and energy for operating your company. TransTech One will deploy a top-notch consultant for your on-site server installation with services including: inspections, basic installation and mounting of your new server into an already assembled rack or a newly purchased one. Our server installation services will expedite deployment, and with TransTech One properly installing your server, we’ll show you how to minimize down time to maximize your business’ potential.

Network Security Evaluation

TransTech One will run an evasive evaluation on your network or system infrastructure in order to discover any possible security issues. We’re all aware that hackers will stop at nothing in order gain access to your system and TransTech One will be there to stop any invasion through your firewalls! Our technicians will perform a state of the art network security evaluation to ensure your system’s integrity and security for wireless networks, as well as hard-wired networks. One of our consultants may also recommend establishing a local antivirus policy with built in automatic updates for added network security. Another instance of TransTech One’s network security evaluation is the documentation and mapping firewall and router traffic in order to determine network security vulnerabilities or weak points.

Email Exchange Implementation and Migration

TransTech One’s Email Exchange Implementation and Migration will strengthen your company’s network infrastructure. We understand the importance of your company’s email server and the frustration you face when it goes down and this is exactly why TransTech One will deploy an experienced Microsoft Exchange Server and Email Exchange Implementation and Migration Consultant who is trained using methods of Microsoft Best Practices and Analysis to your site. Microsoft Exchange's major features consist of Email, calendaring, contacts and specified tasks so whether you need a new Exchange system or server or you simply have questions about upgrading systems, TransTech One is here to assist you.

Desktop Support

TransTech One Specialists are responsible for the configuration, maintenance, overall tech support, and analyst support as well as troubleshooting network workstations and network communication or connection issues for your company to ensure less downtime for your employees. Our tech support consultants will work around the clock to ensure that your end user issues are resolved either on-site or remotely. TransTech One understands that desktop support is one of the most vital components to any company in order maintain peak performance and efficiency.

Onsite Backup/Offsite Backup

TransTech One is fully aware that your company’s data is your lifeline and that it is critical to protect it from any possible intrusions which is why you need to implement a data backup and recovery plan in the form of onsite or offsite backup. A few of TransTech One’s Backup options include the following: software backup, Windows backup, server backup and backup restore. The simple backing up of files will protect against accidental or intentional loss of user data, database corruption, hardware failures, and even natural disasters. TransTech One will ensure that the backups are performed that all backup tapes are stored in a safe, secure location or offsite location. Let TransTech One provide your data backup and rest easy knowing we’ve got you covered.

Cabling

TransTech One expert technicians install most popular types of cabling professionally and quickly to ensure that your project is completed on time and within your budget. Our highly talented consultants will perform the following for your company: Ethernet cabling (CAT5e and CAT6) for voice and data applications as well as phone cabling (CAT3), 25/50 pair feed cables, coax cable (video) and fiber optic cable, jacks, terminations, testing, labeling, wireless cabling, network cabling, patch cables, and optional Microsoft Visio diagrams with all the documentation necessary to properly manger you new network infrastructure.

ISP & Telephony Recommendations

TransTech One will consult with your business to ensure that you make the best decision regarding your ISP (Internet service provider) and telephony provider when transferring or installing your new communication and IT infrastructure. Internet service providers may confusing at first, but TransTech One will make the process simple; ISP’s are businesses that offer access to the Internet and other related services such as email accounts, telecommunications, domain name registration and web hosting, etc…

TransTech One boasts some very strong relationships with many ISP’s and will offer a product and price that caters to your business. Some background on Internet service providers for you to consider:

ISP’s provide Internet connection to the customers via two methods: dialup and broadband. Broadband Internet connection can be further divided into these categories: DSL, cable, satellite and wireless. Many Internet service providers also offer broadband phone services.

Digital telephony is the use of digital technology in the provision of telephone services and systems. Almost all telephone calls are provided this way, but sometimes the term is restricted to cases in which the last mile is digital, or where the conversion between digital and analog signals takes place inside the telephone. Telephony was digitized to cut the cost and improve the quality of voice services, but digital telephony was then found useful for new network services (ISDN) to transfer data speedily over telephone lines.

IP telephony is a modern form of telephony which uses the TCP/IP protocol popularized by the Internet to transmit digitized voice data. Contrast this with the operation of POTS (an acronym for "plain old telephone service").
Whatever your Internet service provider or telephony needs may be, let TransTech One assist you in determining what is best for your company and make your ISP and telephony system work for you!

Workstation Upgrades/Evaluations

TransTech One provides comprehensive evaluations and upgrades for all business machines and workstations that you count on every day in order to maximize your company’s profit. There is a simple equation for you to remember when considering if workstation upgrades are worth it: slow moving machines = less profit while faster moving workstations = more profit! The cost to workstation upgrades versus playing the waiting for your older machines to get going is not worth the money! TransTech One understands that time is money and we’ll make every effort to ensure that your money is working for you! Though there may be some initial cost in the beginning, the end result with be better productivity and profit in the end and isn’t that why you’re in business?

Network Documentation

TransTech One’s clients maintain a network documentation policy, which specifies the level of network documentation required and we would highly suggest that your company does as well. This specific documentation, for instance, may tell you where certain routers are located and the specific IP mapping of those devices should you ever need to repair them. It also defines who has access rights and username and passwords as well as identifying the actual points of contacts and specific departmental responsibilities. TransTech One provides clients forms for inputting all the significant documentation in one centralized location.

Onsite & Remote Troubleshooting

TransTech One will assign specific Microsoft Certified technicians who will treat your business network like it was their very own. We believe that efficient onsite troubleshooting depends on the expertise and familiarity with a client’s IT system and this is the exact reason we assign you to one or two consultants. Once your TransTech One experts has evaluated your network, documented it and implemented any recommended upgrades, we will quickly diagnose and resolve any repair issues whether it is simple computer repair or computer maintenance. Your network is our network, and we treat all onsite troubleshooting in that way.

We also understand that you have technical emergencies and need PC repair yesterday—not a problem with us! Many computer repair issues can be resolved through remote troubleshooting without the need for a technician to arrive on-site at your location. Let TransTech One monitor and support your IT infrastructure through remote troubleshooting—and no need to worry, we will set it all up for you!

Hardware/Software Purchases & Upgrades (Installation)

TransTech One offers businesses the ability to purchase brand-name PC upgrades, laptop upgrades, computer hardware components, memory upgrades and computer software at preferred vendor pricing.

TransTech One has access to the following business machines: desktop PC’s, laptops/notebooks, netbooks, tablet PCs, mobile PCs, laptop accessories and so much more! TransTech also has access to the following hardware accessories: backup devices and media, cables, CD/DVD burners and media, computer accessories, computer cases, CPUs and processors, fans and heatsinks, flash memory and readers, hard drives, input devices, keyboards and mice, memory, monitors, motherboards, power protection, power supplies, printers and scanners, projectors, servers, speakers and headsets, SSD, video cards and devices, Web cams, and more.

TransTech One also has the following computer software: operating systems, security and utilities software, server software, office and business and finance software, software licenses and more. If we didn’t list what you’re looking for, just call us @ 760-707-5335 and ask one of our experts to assist you.

**As a special promotion, TransTech One is offering a FREE IT Consultation or site-visit for all local businesses to evaluate and ensure all business networks, machines, and processes are performing as efficiently as possible.

To request more information about our services, please call 760.707.5335 or simply visit our Computer Service Center (Drop-Off/Pick-Up Location) at 2011 Palomar Airport Road Suite 110 in Carlsbad.

Store hours are Monday thru Friday 8am – 6pm and Saturday 8am – 1pm.