IT Solutions for Business

Business IT Support Services Include:

Network Installation
ISP & Telephony Recommendations
Network Security Evaluation
Workstation Upgrades/Evaluations
Desktop Support
Network Documentation
Hardware/Software Purchases & Upgrades (Installation)
Email Exchange Implementation & Migration
Onsite & Remote Troubleshooting
Onsite Backup/Offsite Backup
Cabling

Server Installation

TransTech One provides a comprehensive set of remote and on-site Server Installation services to help reduce the time required to get your system up and running while making efficient use of your company’s time and resources. On-site Server Installation includes inspections, basic installation and the mounting of your new server into an assembled rack or newly purchased rack. These Server Installation services help speed up deployment, proper installation and help minimize down time to your business.

Network Security Evaluation

The main purpose of Network Security Evaluation is to discover weak points in the network or system infrastructure. Hackers will do anything they can to bypass existing security mechanisms. TransTech One technicians will perform top level Network Security Evaluation to insure network integrity and security. A consultant might make a recommendation to establish a local antivirus policy with automatic updates. Another example of Network Security Evaluation would be documenting/mapping firewall and router traffic to determine vulnerabilities and weak-points.

Email Exchange Implementation and Migration

TransTech One’s Email Exchange Implementation and Migration will strengthen your company’s network infrastructure. We understand the importance of your company’s email server and the frustration you face when it goes down and this is exactly why TransTech One will deploy an experienced Microsoft Exchange Server and Email Exchange Implementation and Migration Consultant who is trained using methods of Microsoft Best Practices and Analysis to your site. Microsoft Exchange's major features consist of Email, calendaring, contacts and specified tasks so whether you need a new Exchange system or server or you simply have questions about upgrading systems, TransTech One is here to assist you.

Desktop Support

TransTech One Specialists are responsible for the configuration, maintenance, overall tech support, and analyst support as well as troubleshooting network workstations and network communication or connection issues for your company to ensure less downtime for your employees. Our tech support consultants will work around the clock to ensure that your end user issues are resolved either on-site or remotely. TransTech One understands that desktop support is one of the most vital components to any company in order maintain peak performance and efficiency.

Onsite Backup/Offsite Backup

Because data is the lifeline of any company, it's vital for you to protect it. And to protect your organization's data, you need to implement a data backup and recovery plan in the form of Onsite Backup/Offsite Backup. Backing up files can protect against accidental or intentional loss of user data, database corruption, hardware failures, and even natural disasters. TransTech One ensures those backups are performed and that backup tapes are stored in a safe location or offsite location. Let TransTech One help with your Onsite Backup/Offsite Backup needs.

Cabling

TransTech One installs computer network cabling (CAT5e and CAT6) for both voice and data applications. We also install phone cabling (CAT3), 25/50 pair feed cables, Coax cable (VIDEO) and Fiber Optic cable. Our Installations include: Cable, jacks, terminations, testing, labeling, and optional Microsoft Visio diagrams with all the documentation necessary to properly manger you new network infrastructure.

ISP & Telephony Recommendations

When transferring or installing new communication and IT infrastructure, TransTech One consults businesses to make the right choice regarding an ISP and telephony provider.

ISP stands for internet service provider, or a business that offers users access to the internet and related services such as email accounts, domain name registration, web hosting, etc. The majority of internet service providers are telephone companies; some are cable or satellite companies.

ISP provides internet connection to the customers via two methods: dialup and broadband. Broadband internet connection can be further divided into these categories: DSL, cable, satellite and wireless. Many internet service providers also offer broadband phone services. TransTech One has a very good relationship with many ISPs and can offer a product and price that caters your business.

Digital telephony is the use of digital technology in the provision of telephone services and systems. Almost all telephone calls are provided this way, but sometimes the term is restricted to cases in which the last mile is digital, or where the conversion between digital and analog signals takes place inside the telephone. Telephony was digitized to cut the cost and improve the quality of voice services, but digital telephony was then found useful for new network services (ISDN) to transfer data speedily over telephone lines.

IP telephony is a modern form of telephony which uses the TCP/IP protocol popularized by the Internet to transmit digitized voice data. Contrast this with the operation of POTS (an acronym for "plain old telephone service").

Let TransTech One assist you in determining what is best for your company and make your ISP and Telephony system work for you.

Workstation Upgrades/Evaluations

TransTech One provides comprehensive evaluations and upgrades for all business machines and workstations. What is the cost/benefit of time wasted on a slow machine vs. increased productivity you would gain from a better machine? The cost of time spent waiting for your machine versus the cost of the upgrade is normally fairly persuasive. Business is money. Upgrades to current systems will increase productivity. Though there may be some initial cost in the beginning, the end result with be better productivity (monetary gain) in the end.

Network Documentation

Many companies have a network document policy, which specifies the level of network documentation required. That documentation, for instance, might tell you where certain routers are located and the specific IP mapping of those devices. It defines who has access rights and username/passwords. It also defines who the points of contacts are and departmental responsibilities. TransTech One provides clients a form for putting all the important documentation in one centralized location.

Hardware/Software Purchasing & Installation

Efficient onsite troubleshooting depends on the expertise and familiarity with a client’s IT systems. TransTech One assigns specific, Microsoft-Certified technicians to treat your network like it was their own. Once TransTech One has evaluated your network, documented it and implemented any recommended upgrades, TransTech One can quickly diagnose and resolve any issues. Your network is our network, and we treat all onsite troubleshooting in that way. Sometimes a client simply can't wait for a technician to perform an onsite visit. No problem. Many problems can be resolved through remote troubleshooting without the need for a technician to arrive on-site at your location. Let TransTech One monitor and support your IT infrastructure through remote troubleshooting.

Onsite & Remote Troubleshooting

TransTech One offers businesses the ability to purchase brand-name PC’s & laptops, computer hardware components, and computer software at preferred vendor pricing.

Machines include Desktop PC’s, Laptops/Notebooks, Netbooks, Tablet PCs, Mobile PCs, Laptop Accessories and more.

Computer hardware includes Backup Devices & Media, Cables, CD/DVD Burners & Media, Computer Accessories, Computer Cases, CPUs/Processors, Fans & Heatsinks, Flash Memory & Readers, Hard Drives, Input Devices, Keyboards & Mice, Memory, Monitors, Motherboards, Power Protection, Power Supplies, Printers & Scanners, Projectors, Servers, Speakers & Headsets, SSD, Video Cards & Devices, Web Cams, and more.

Computer software includes Operating Systems, Security/Utilities Software, Server Software, Office/Business & Finance Software, Software licenses and more.

For more information regarding TransTech One, please Contact Us.